We hosted our servers in KL, recently we are facing a lot of users complaining of blank screen and slowness when they launch our application.
Our application is Real-time that need to transmit and recieve massive amount of data, both to the servers and vice versa. This exchange of data will require a rather stable internet connection, both download and upload bandwidth are equally important.
Usually, our technical helpdesk use 2 types of troubleshootong tool...
1) PingPlotter (
http://www.pingplotter.com/downloads/pngplt_1.exe) - To check latency and packet loss.
2) Speedtest (
www.speedtest.net) - To check download and upload bandwidth in KL.
We would like to request any Streamyx subscribers here to assist us to perform Speedtest (
www.speedtest.net) by selecting KL and paste the result here. Kindly identify your location and Streamyx broadband plan. Thank you.
Malaysia Broadband and Internet Discussion
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